User Flow
Illustrations of the paths users may take while creating accounts and communicating with account holders.
New Account User Flow
Moving from assisted account setup to self signup, the user flow illustrates the steps a prospective customer would take from the marketing site through account creation and platform engagement. Areas were also identified as sales team engage opportunities.
Communication Options User Flow
This user flow illustrates the steps a hiring manager may take when communicating with various applicants across multiple forms of communication.